Public sector outsourcing: The big picture to 2012

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Published: 17 Sep 2007

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Number of pages: 61
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The private sector is heavily involved in providing services which underpin the operation of government administration. Both the private sector and the third sector are increasingly involved in the delivery of government services to clients. In this report we examine £74bn of services commissioned by government from the private and third sectors. By 2012 we estimate that this will have grown to a market worth almost £100bn.

The history of outsourcing in the public sector has largely been shaped by reform initiatives. It has thrived where the private sector demonstrated that it could deliver better value for money, or where government found it difficult to plan and manage its own resources effectively. Value for money will always remain important, but resource management in government is becoming increasingly sophisticated, resulting in fewer opportunities for the private sector to plug shortfalls.

Suppliers can no longer rely on continued growth in areas such as agency staff, for example, that traditionally involved high levels of external spend. £74bn of outsourced services represents 13% of all government expenditure. In a mature market of this size, public sector reform can still create opportunities, but the impact on the overall size of the market is at the margin.

The aims of the report:

To provide an overview of the current size and scope of the public sector outsourcing market;
To examine critical aspects of the public sector outsourcing market, to understand key market drivers, the principle initiatives, and the main suppliers;
To outline the key trends shaping developments in this market, to identify emerging opportunities, and to forecast developments over the next five years; and
To aid suppliers of ICT products and services in assessing and adapting their response to the changing landscape.

What this report contains:

Total outsourcing spend by local government, health, central government, education, defence, justice and transport;
Market forecast to 2012/13 for services to clients including: healthcare, welfare, environment, education, transport and justice; and
Market forecast to 2012/13 for services to government including: HR, ICT, property, support services and equipment programmes.

Table of contents

Executive summary

Introduction

Background
Scope
Structure
Methodology

Market forecast

Breakdown of expenditure
Key trends
Market forecast
Implications for suppliers

Services to public sector clients

Health

Primary care services

Primary care estate

Independent treatment centres

Welfare

Residential care

Other social care services

Social housing

Environment

Waste management

Transport

Highways maintenance

Parking and traffic enforcement

Justice

Legal aid

Custodial services

Education

LEA outsourcing

Schools estate

Services to government

Estate and property management

Staffing

Temporary staff

Consultancy

ICT and business process outsourcing

Support services

Equipment programmes

Cross-cutting themes

Third sector

PFI

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